Section I: Activate the sync adapter in the appropriate version of the program

Once you have closed the error message, click Help and select About Sage 50 Accounting.
Take note of the Sage 50 program release number that you are using to run the WebSync Wizard.
Close your Sage 50 program and then run the .BAT file below […]

Resolution for '21005 issue: 'Error: “Error Exporting.Type=-21012” or “Getting sync version failed.Type=-21005” when running WebSync Wizard.' available: Yes.

The 21005 issue or error code is a known related to Sage Accounting products. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 21005 issue yourself by looking for a resolution described in the article. If it is a complex 21005 issue or you are unable to solve the issue, you may contact Sage Repair by clicking here or by using other 21005 support options.

For more information about resolving issues related to 21005 in Sage Accounting or to get support for the issue 'Error: “Error Exporting.Type=-21012” or “Getting sync version failed.Type=-21005” when running WebSync Wizard.', click the link below: