File Repair

What is Sage Drive and does my subscription plan include it?

Resolution:

Sage Drive is a service that enables you to store your company database in the cloud and then access it from anywhere you have Sage 50—U.S. Edition installed and have Internet access.
For SAN members and customers with a Sage 50c subscription plan, the Sage Drive service is included, at no additional cost, as long as […]

By |December 31st, 2017|File Repair|0 Comments

Why is my Amount 0.00 for line items?

Resolution:

 

You have not updated the Bill % by manually entering a value or using the Select Percentage to Bill window to update line items (Percent of Contract only)
The Bill % has been manually set to 0.00
You do not have any Estimated Revenues for the line item
You do not have any Estimated […]

By |December 31st, 2017|File Repair|0 Comments

Error: UPDATE statement conflicted with the CHECK constraint “ck:lgract. nxtchk”. The confliction occurred in the database table “dbo.lgract, column nxtchk. The statement has been terminated when paying credit card

Resolution:

The check number field only has a 12-character limit. Remove some to have that amount, and it will save.

By |December 31st, 2017|File Repair|0 Comments

Do sales orders or purchase orders affect the journal balances?

Resolution:

No, sales orders and purchase orders do not affect journal balances

By |December 31st, 2017|File Repair|0 Comments

My customer paid their invoice directly to my vendor

Resolution:

Create a Create Memo for the Customer for that invoice
Create a Vendor Credit Memo for the Vendor

By |December 31st, 2017|File Repair|0 Comments

Can I compute a second T&M invoice before i post the first T&M invoice?

Resolution:

You can print the invoice of the previously computed T&M invoice, and take note of the job costs listed in the invoice.
Go into 6-3 Job Costs and bring up each job cost record in turn.
Click on the Time and Materials tab and select the Billing status to be either 2-Not billable or […]

By |December 31st, 2017|File Repair|0 Comments

Error: UPDATE statement conflicted with the CHECK constraint “ck:lgract. nxtchk”. The confliction occurred in the database table “dbo.lgract, column nxtchk. The statement has been terminated when paying credit card

Resolution:

The check number field only has a 12-character limit. Remove some to have that amount, and it will save.

By |December 31st, 2017|File Repair|0 Comments

Vendor mail label, 4-1-6-31, is showing one per page, why?

Resolution:

When you send the report to your printer it will have more than one per page, it’s only the print preview that shows one per page.

By |December 31st, 2017|File Repair|0 Comments

Error: UPDATE statement conflicted with the CHECK constraint “ck:lgract. nxtchk”. The confliction occurred in the database table “dbo.lgract, column nxtchk. The statement has been terminated when paying credit card

Resolution:

The check number field only has a 12-character limit. Remove some to have that amount, and it will save.

By |December 31st, 2017|File Repair|0 Comments

My e-file state tax form was rejected by Aatrix because the dates are incorrect

Resolution:

Start the form over and enter the correct information.
E-file the form through Aatrix.
If you also make payments through Aatrix, contact Aatrix at 701-746-6814 to verify the status of your payments or further instructions.

By |December 31st, 2017|File Repair|0 Comments