File Repair

Is there a way to restrict users from exporting Customer List to Excel?

Resolution:

Currently there are no security settings to restrict users exporting to Excel if they have full access to reports.

By |February 19th, 2017|File Repair|0 Comments

Error: “Verification of the application failed”

Resolution:

Select the Direct File Download on the download page.

By |February 19th, 2017|File Repair|0 Comments

Do sales orders or purchase orders affect the journal balances?

Resolution:

No, sales orders and purchase orders do not affect journal balances.

By |February 19th, 2017|File Repair|0 Comments

Can I uninstall portions of the software that I do not use?

Resolution:

No. All of the modules are included within the install and cannot be separated, uninstalled or turned off.

By |February 19th, 2017|File Repair|0 Comments

How Can I see quantity available on the Pick List Report

Resolution:

1. Open the Picklist Report and select Options.

2. Click the Sort by drop box and select Item ID.

3. Go to Other Options and select Columns

4. Place a check in the Show column to the left of Quantity on Hand

5. Press OK

 

By |February 19th, 2017|File Repair|0 Comments

If I make a change to a default general ledger (GL) account will the change be retroactive?

Resolution:

Changes made to default GL accounts will apply to any future transactions. The change will not retroactivly change transactions already entered into the system.

By |February 19th, 2017|File Repair|0 Comments

Error: Error 1316. A Network Error Occurred While Attempting To Read From File C:WindowsInstallerP.msi

Resolution:

Run the Microsoft Fix It Utility located at http://support.microsoft.com/mats/Program_Install_and_Uninstall/
Select Peachtree Signature Forms or Sage 50 Accounting Tax Forms and select Next
Click Yes, try uninstall
Once completed download the latest tax forms update located at https://www.aatrix.com/sage50accounting/
Click Download Update
Click on Run
Click Run once more
On the Overwrite Protection window Click […]

By |February 19th, 2017|File Repair|0 Comments

Include purchase orders in the quantity available for inventory items

Resolution:

Select Maintain, Default Information, and then click Inventory Items.
Select Ordering tab.
Select Include purchase orders when calculating quantity available.
Click OK.

 

By |February 19th, 2017|File Repair|0 Comments

Why is my Amount 0.00 for line items?

Resolution:

 

You have not updated the Bill % by manually entering a value or using the Select Percentage to Bill window to update line items (Percent of Contract only)
The Bill % has been manually set to 0.00
You do not have any Estimated Revenues for the line item
You do not have any Estimated […]

By |February 19th, 2017|File Repair|0 Comments