Data Recovery

Do I need to install Microsoft .NET Framework 4.0 in order to download?

Resolution:

Section I: Using the Sage Download Manger

Note: The Sage Download Manager requires .NET Framework 4.0 in order to be installed; if using Windows 8 or 8.1, skip to Section II

Download Microsoft .NET Framework 4.0, refer to link in Additional InformationNote: If after downloading you receive a notification that .Net 4.0 or better is already […]

By |December 16th, 2017|Data Recovery|0 Comments

Sage Repair Online Support > Fatal Error: The expression contains an invalid string constant

Resolution:

This is an known issue and being resolved in a version later than 20.1.753

By |April 8th, 2017|Data Recovery|0 Comments

How do I get to my portal after signing up for mobile payments with Sage Payment Solutions?

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How do I get to my portal after signing up for mobile payments with Sage Payment Solutions?

Sage Repair Online Support >

How do I get to my portal after signing up for mobile payments with Sage […]

By |February 18th, 2017|Data Recovery|0 Comments

How can I make emails to contacts default to the contact’s email address on the contacts tab rather than the customer’s email address on the general tab

Resolution:

There is currently no way to have this happen in Sage 50

By |November 30th, 2016|Data Recovery|0 Comments

Has data compliing moved to the server or is it still on the workstation?

Resolution:

The data is still be compiled on your local version of Sage 100 Contractor and saved to the SQL database on the server

By |November 4th, 2016|Data Recovery|0 Comments

How to enter data on a computer not connected to the network and transfer the data back onto the network

Resolution:

Option I:

Install Sage 50 on the computer not connected to the network.
Backup the company data on the network. See Answer ID10264: How do I make a backup of my company data?
Restore a backup of the company data from the network. See Answer ID 10097: How do I restore a backup?
Enter the […]

By |October 11th, 2016|Data Recovery|0 Comments

My Employee defaults keep on unchecking

Resolution:

Consult the third party company.

Resolution:

Consult the third party company.

By |September 30th, 2016|Data Recovery|0 Comments

Sales invoice default sales tax does not reflect the sales tax defined on customer record

Resolution:

Click on Maintain, Customers/Prospects
Select the Contacts tab
Click Edit Addresses
Update the Sales Tax for ship-to addresses as necessary
Click OK
Click Save
Click Close

By |September 27th, 2016|Data Recovery|0 Comments

Inventory Valuation report does not match inventory balance on General Ledger

Resolution:

The Inventory Valuation Report, General Ledger (GL), and Balance Sheet should agree. Below are the most common reasons for discrepancies between the reports and their corresponding accounts.

Note: When comparing reports, use only standard or predefined reports. The reports should be for the same date range.

If any of the filters are selected (Active/Inactive, Item Class, […]

By |September 19th, 2016|Data Recovery|0 Comments

Exporting and importing price lists using CSV format in Sage 50

Resolution:

There are three main steps in the process of transferring your price lists to a new Sage 50 file:

Export the Price list to a csv file
Modify the csv file
Import the csv file into the new Sage 50 file

We have included more detailed instructions:

Exporting the Price List to a CSV file:

From the […]

By |September 19th, 2016|Data Recovery|0 Comments